Services
Five ways we help
Operations and automation
Map how work really gets done, then cut the manual steps, handoffs and rework.
- Maps of your core workflows
- Automation, outsourcing and paperless options, sized in dollars
- Role and structure changes, with a rhythm that keeps people accountable
Legacy-to-digital
Add digital products and services your current customers will buy.
- Small tests with current customers before bigger bets
- Pilot, launch, then scale what sells
- Run as its own unit, with its own budget and scorecard
Recurring-revenue products
Turn one-time work into subscriptions, platforms or retainers.
- Find the services customers buy again and again
- Package and price them as recurring offers
- Track renewal and retention on the scorecard
Fractional COO
Senior operating leadership one or two days a week, without a full-time hire.
- Runs your weekly, monthly and quarterly operating rhythm
- Leads the build in Stage 3 of the process
- Helps you hire a permanent COO or general manager when it is time
Acquisition integration
Bring each acquired company onto one set of processes, systems and standards.
- An integration plan before the deal closes
- One way of working across every location
- Each deal tracked against what it promised
How we work
The BlueTop Engineered Reinvention Process
Four stages over about 12 months. You sign off at each gate before the next stage starts.
01Assess the foundation
02Set the grade
3AStrengthen the core
3BBuild the new
04Hold the grade
Gates
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STAGE 1 · WEEKS 1–4
Assess the foundation
- Interviews with you, your leaders and front-line staff
- A three-year financial baseline by product and customer
- Maps of your five to eight core workflows
- A read on which decisions still run only through you
You get: the Foundation Report, with findings, opportunities sized in dollars and quick wins.
GATE You agree on the facts and the size of the opportunity.
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STAGE 2 · WEEKS 5–8
Set the grade
- Three to five measurable targets, each with a date
- Initiatives ranked by value and effort
- A named owner for every initiative
- A weekly, monthly and quarterly operating rhythm
You get: the Reinvention Blueprint, your scorecard and the first 90-day plan.
GATE You sign off on the targets, the budget and the owners.
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STAGE 3 · MONTHS 3–12
Build on two tracks
- Track A strengthens the core business
- Track B builds new digital or recurring revenue
- Savings from the core help fund the new
- Results reviewed and the plan reset every 90 days
You get: changes in place and measured on your scorecard.
GATE Scorecard targets met or clearly on track.
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STAGE 4 · MONTH 12 ONWARD
Hold the grade
- New targets built into budgets, roles and reviews
- Your leadership team runs the operating rhythm
- Owner-only decisions moved to named leaders
- Quarterly operating reviews with BlueTop
You get: an operating playbook and a before-and-after report against Stage 1.
DONE When your team runs the rhythm without help.
Stage 3 up close
Two tracks, one scorecard
Run both at once, or buy either track on its own.
TRACK A
Strengthen the core
Higher margin and more capacity from the business you already run.
- Process redesign, one core process at a time
- Automation, outsourcing and paperless workflows
- Role, structure and pricing changes
TRACK B
Build the new
New digital or recurring revenue, built on the customers you already have.
- Small tests with current customers first
- Invest more only when customers buy
- Its own unit, budget and scorecard
What we measure
Five measures on every scorecard
| MEASURE | WHAT IT SHOWS |
|---|---|
| Operating margin | Whether the business keeps more of each dollar |
| Annual cost savings | What the core-business changes delivered |
| New digital or recurring revenue | Whether the new growth engine is working |
| Customer revenue retention | That the changes help your customers, not hurt them |
| Owner hours and owner-only decisions | How far the business runs without you |
Pricing
Published prices, one step at a time
Stop at any gate and keep everything delivered so far.
START HERE
30-minute review
Free
Bring your biggest question. If there is a fit, we follow up with a proposal for the assessment.
Book a reviewSTAGES 1–2 · 8 WEEKS
Assessment
$25,000
Fixed fee
The Foundation Report, Reinvention Blueprint, scorecard and first 90-day plan.
STAGE 3
Fractional COO
$12,000–$15,000 /month
One day a week
$20,000 /month
Two days a week
Or a project fee for a single track.
STAGE 4 AND BEYOND
Advisory
$5,000 /month
Rolling three-month terms
Quarterly operating reviews and ongoing advice once your team runs the rhythm.
Questions
What owners ask first
What size companies do you work with?
Companies with $10M to $50M in revenue, and larger.
Do I have to buy the whole process?
No. Start with the assessment. After each gate you decide whether to go on, and either build track can be bought on its own.
Do you work on site?
Yes, anywhere in the US. Much of the work can also be done remotely, with visits when the work needs them.
What happens on the free 30-minute review?
We talk through your biggest question and where we would start. If there is a fit, you get a proposal for the assessment.